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Orlando Tickets Online

Payment Options

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Note: * For your and our security do not send mail International.

You will find our policy exchange / return and the responses to other questions in our help center. For additional assistance, please send us an e-mail or call our office so we can help.

CREDIT CARD

Minimum amount for purchases by credit card: $ 300.00.

For purchases of less than $ 300.00 you can buy through a bank or direct ticket in our office.

All credit card purchases will be processed only after sending the copy of the credit card front and back and the identity of the holder. Copies of documents should be sent to the email: contato@orlandoticketsonline.com.br or by fax: 407-248-3091.

The authorization to debit your credit card will be sent by the accounting within 72 hours.

DELIVERY OF TICKETS

If you request delivery of tickets at the hotel, please also send a copy of identity card and two-sided to the email: contato@orlandoticketsonline.com.br.

CONTACT PHONE IN BRAZIL

  • São Paulo: (11) 3957-1374
  • Rio de Janeiro: (21) 3957-1217
  • Belo Horizonte: (31) 3957-1288
  • Curitiba: (41) 3907-1216
  • Rio Grande do Sul: (51) 3937-8169

DELIVERY METHOD TO PURCHASE INTERNATIONAL

For international purchases noT viabilizamos plus shipping by mail, due to lack of security and we can not track the shipment.

Our options are: Remove the ticket office or get tickets at the hotel. Thus it is mandatory to submit the passport and the Buyer's credit card. If the person is not on the mandatory withdrawal will be a signed authorization for the person receiving the tickets. As a copy of your passport and front and back of the card holder of the person buying.

OTHER INFORMATION

If you requested tickets to Cirque du Soleil, Blue Man, Discovery Cove, Medieval Times, Arabian Nights or Pirates please provide dates and times you want as well as the full name of the people who make the trip by sending an email to: contact@orlandoticketsonline.com.br.

CANCELLATION POLICY - REFUNDS

  1. If you purchased tickets and prepaid - in wanting to cancel your purchase - you need to send an email to our accounting industry: contabilidade@orlandoticketsonline.com.br, stating that you want a refund what we paid, as well as bringing all the necessary information so that we can find as soon as possible your purchase.
  2. Once we receive your email we will give effect to such a procedure that will last - on average - 10-25 days. Thus, seek to bring all necessary information on your request (e-mail) so we can serve you as soon as possible.
  3. For amounts paid - either by credit card or bank transfer - under $ 1,500.00 - the customer will have the option of having the purchase price converted to credit in the same amount valid for three (03) years, or reimbursement of the amount paid with the discount of 10% (ten percent), and the rate of U.S. stock $ 30.00 (thirty dollars).
  4. to amounts paid by credit card over $ 1,500.00 (one thousand five hundred dollars) will be discounting the amount equivalent to 5% (five percent) of the total purchase, more U.S. $ 50.00 (fifty dollars) rate of stock.
  5. For amounts paid through a bank in excess of $ 1,500.00 (one thousand five hundred dollars) will discount the amount equivalent to 5% (five percent) of the purchase price, plus $ 30 , 00 (thirty dollars) concerning the rate of stock.
  6. For booking cancellation Discovery Cove - 30 days after the booking date - no refund, but can be made to change the date. If you want to change the date - up to 07 days from the date of booking - only the holder may request such action, and you must do so directly with the Discovery Cove. At Orlando Tickets Online company competes simply observe the rules of that park.
  7. For booking cancellation Cirque du Soleil - Category 1 or Front Center - once the reservation is made and no refund is not allowed to change the date. This procedure is dictated by the regulation of Cirque Du Soleil. Thus, if your trip is not yet achieved, with the possibility of change of date, we advise purchasing the ticket category 2.
  8. For cancellation of Cirque du Soleil - Category 2 - 15 days before the booking date - the full amount can be repaid. For cancellations - up to 07 days before the booking date - the reimbursement is only 50% and less than 07 days no refund.
  9. For booking cancellation of the Blue Man Group, once the reservation is made is not allowed to change the date or even the name. Nonexistent refund policy for tickets to Blue Man Group. Thus, the company Orlando Tickets Online, note the regulation of Blue Man Group, has no way to make the repayment.


 
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